Utawala, Imaara, South B, Nairobi Kenya info@mobiswitch.co.ke
Call Us: +254 799 015952

Frequently Asked Questions

  • 01. Is your internet wired or wireless?

    Our Internet Services are offered in Fiber Cables. This means its Fiber to the home. We run cables from our poles to your premises, then we facilitate a fiber router to you.

  • 02. How long does it take for one to be installed?

    We give our clients 48hrs assurance for Installation. This means that the installation can range from 1hr- 48hrs depending on the backlog. However if timeline changes we always liaise with the client and agree on a mutual convenient time.

  • 03. I want to come to your offices, where are they?

    We are located in Imaara, Nairobi Kenya. You can always reach us on +254 799 015952 (Customer Care) for directions or help.

  • 04. My Internet is not working, I need help.

    If your Internet is not working for whatsoever reason, you should contact our Customer Care for guidelines. This way a ticket will be created and our competent technicians will be dispatched to assist you.